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  Title Copies
How May I Help You?: Providing Personal Service in an Impersonal World 
Year: 1993 
ISBN: 1556239890 
ISBN 13: 9781556239892 
 1 
The SPEED of Trust: The One Thing that Changes Everything 
Edition: 1 
Year: 2006 
ISBN: 074329730X 
ISBN 13: 9780743297301 
 1 
Product Leadership: Pathways to Profitable Innovation 
Edition: Second Edition 
Year: 2005 
ISBN: 046501433X 
ISBN 13: 9780465014330 
 1 
The Future Belongs to Those Who are Fast: The Best of the Insight from JimCarroll.com 
Year: 2012 
ISBN: 0973655445 
ISBN 13: 9780973655445 
 1 
Earned Value Project Management, Second Edition 
Edition: 2nd 
Year: 2000 
ISBN: 1880410273 
ISBN 13: 9781880410271 
 1 
Our Iceberg Is Melting: Changing and Succeeding under Any Conditions 
Edition: 1st 
Year: 2006 
ISBN: 031236198X 
ISBN 13: 9780312361983 
 1 
Beyond Selling Value: A Proven Process to Avoid the Vendor Trap 
Edition: 1st 
Year: 2002 
ISBN: 0793167779 
ISBN 13: 9780793167777 
 1 
The Loyalty Leap: Turning Customer Information into Customer Intimacy 
Edition: First Edition 
Year: 2012 
ISBN: 1591844916 
ISBN 13: 9781591844914 
 1 
New Products Management 
Edition: 10 
Year: 2010 
ISBN: 0073404802 
ISBN 13: 9780073404806 
 1 
Take Charge Product Management: Take Charge of Your Product Management Development; Tips, Tactics, and Tools to Increase Your Effectiveness as a Product Manager 
Year: 2010 
ISBN: 0615379273 
ISBN 13: 9780615379272 
 1 
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