How May I Help You?: Providing Personal Service in an Impersonal World

Type

Book

Authors

Stephen C. Broydrick

ISBN 10

1556239890

ISBN 13

9781556239892

Tags

Management & Leadership, Marketing, Entrepreneurship, Customer Relations

Description

No theories or strategies are found in these pages-just techniques that have been tested and proven in the real world of person-to-person contact. Packed with ideas customer service representatives can use immediately, this guide helps create and maintain a competitive edge. - from Amzon

Number of Copies